Fisticuffs at Dawn - The Full File

 

London’s Congestion Charging – Rage, Rage and more Rage  – Tuesday 11th November 2003 – First and foremost my wife not only did not have to pay the charge but also received a written apology (see Cinderella Syndrome Thursday 22nd August 03 below). And – moreover, I accidentally wandered into the system, was unjustly found “guilty” in a UK Courtroom by the resident judge – a damned computer, and after I had made about 20 enraged phone calls, written to the Queen, the Archbishop of Canterbury, the Attorney General, my Member of Parliament and all lesser authorities in the UK, and challenged the Mayor of London to a pugilistic punch-up on the steps of City Hall, I received 3 letters of apology, but no flowers. Beware of Orwellian Surveillance and the nightmare of unstoppable, relentless computer systems. New Scientist reports that London expects to earn £68 million this year from charges (but it costs £120M to operate - Editor) and has reduced car traffic by 60%. Thus bus journeys are faster and everyone is happy (except the traders whose businesses are in ruins – Editor – and there is hardly an English man or woman who is not outraged and enraged by the way the system operates). So if your City intends to copy the system – make sure the Notices are polite, reach the correct addresses and don’t get innocent people thrown into prison – or there will be violence done. Can you imagine my raging problems happening in New York where most drivers are armed? My solution: - do away with the surveillance-cameras, install barriers and nets at each boundary into the zone for drivers to throw the £5 charge into, employ one-guard per barrier, open the barriers out of charging hours, make a turning area for lost drivers; then there will be no mistakes, no expensive and faulty computer system, no arrogant Help-Line operators in bunkers 30 miles from London, no threatening cameras on 50 foot poles, no follow up fines, no arguments, no courts – in all very much cheaper and user friendly. Low tech works.

 

http://www.noelhodson.com\index_files\NEWS.htm

 

 

---------------------------------

 

 

Noel Hodson

14 Brookside

OXFORD OX3 7PJ

Tel 01865 760994 Fax 769384

noelhodson@btconnect.com

http://www.noelhodson.com

 


Mr Ken Livingstone

Mayor of London, City Hall

Fax 020 7 983 4057 

 

TfL

Bob Kiley, The Commissioner

Transport for London

Windsor House, 45 Victoria Street

 

CC Poly Toynbee – The Guardian.

CC Rt. Hon. Andrew Smith MP.

 

cc. CAPITA – 71 Victoria Street

Rod Aldridge Chairman

P R M Pindar, CEO

& Coventry Call Centre.

Capita references                                

TL06615749

TL06619648

 


 

24th October 2003.

 

Dear Mr Livingstone.

 

YOUR COMPUTERISED “BULK CENTRE” COURTS & MY REACTION.

 

I refer you to previous communications since August including Forms, letters, e-mails and phone calls. You may recall that your office has admitted acting in error from the outset.  

 

Despite several contrary promises from the Congestion Charge service, which you fund with tens of millions of pounds of public money, I received a Capita computer notice yesterday 23 Oct. headed “Order of Recovery of Unpaid penalty Charge” “CONGESTION CHARGING” “TRANSPORT FOR LONDON.” This informed me, contradicting a letter from TfL dated 7 October, that my case had been tried (without notification and in absentia) at Northampton County Court, Bulk Centre on 16th October and “an order to recover a penalty charge has been made against you … £45.” On telephoning I learned that I have 21 days to lodge my Statutory Declaration (appeal) or the debt will be collected by Bailiffs. On filling out your Form I realised that “The Statutory Declaration must be signed before a commissioner for oaths…” I must expend more of my time and money simply to assert my right to plead Not Guilty, after I have been judged to be Guilty by a computer in a “bulk-court-centre”. I am not prepared to comply to this latest twist in the scam you have devised to bully and harass people into paying erroneous demands. I made it clear I wanted to personally appear in any court case. You have robbed me of my legal rights to attend.

 

On attempting to speak with you, or any responsible officer, either at Capita Coventry, TfL, Capita HQ, or City Hall I am forced into endless loops of auto-systems, canned music and pre-scripted, powerless juniors. All the managers are unavailable, you are never at work. After another three hours, yesterday, of being spun on this deliberately contrived merry-go-round, and becoming increasingly enraged, one junior told me that Capita draws its powers to treat me like a criminal from the Road Traffic Act 1991. Does the UK really have County Court, Bulk Centres to process delinquent Subjects? Or is Capita inventing them to increase profits?

 

If the former, then Parliament must intervene and I ask my MP Andrew Smith to take up this and other similar cases to change how Court powers are delegated to public/private agencies such as you have created; if the latter, then Capita (£1 billion income) should be sacked and forced to pay substantial compensation to abused Subjects.

 

Why bother? The Civil Liberties issues are paramount. This is Kafka’s The Trial and Orwell’s 1984 chillingly realised. Capita and TfL are employing advanced telecommunications systems against the public and have subverted the justice system, the County Courts, to their own ends – to squeeze as much money from the public as possible, right or wrong. The first standard Form I received demanding £120 (in error) includes terrifying banners such as “IF YOU DO NOT PAY, TRANSPORT FOR LONDON, TfL, WILL REGISTER THE OUTSTANDING BALANCE AS A DEBT AT THE COUNTY COURT. A WARRANT WILL THEN BE ISSUED TO BAILIFFS TO RECOVER THE PAYMENT.”  What impact do you think this has on, for example, a timid, ordinary person who has accidentally strayed into your bullying system?

 

Aware of my very great anger that she heard me express over the telephone, of the huge damage that a C.C. J. (County Court Judgement) will do to my credit rating and her credit rating at the same address, and of the repeated formal threat that large men will arrive at our home, break down the door and take her furniture away, my wife is telling me to pay the fine or get out of the house for good. My business colleagues say “It’s cheaper to pay the crooked bastards.”  If I die of apoplexy in the meantime, I hope my wife does summon-up the courage to “Fight City Hall” and sue you cynical, capitalist sociopaths to the last penny.

 

Sharon Corry, Customer Services Manager, called me yesterday, she said from your (Capita’s) Coventry centre, to assure me that the errors would be cancelled, and the Forms and threats withdrawn. She also promised to email that to me – but has not yet done so. We shall see if this promise is yet another cynical lie from your subcontractors. However, The CCJ damage to our credit ratings may already be done, via more auto-computer systems – and I reserve my right to claim full compensation and for the damage to our health and happiness this is causing. Should we suffer further distress I will personally let you know, at your business and personal addresses. As any visiting Bailiffs, I’m assured by you, will be acting in error; do inform them that I will defend our property to the best of my ability. I leave you to judge how very angry your threats have made me.  If you would like to give way to your own well publicised pugilistic tendencies and slug it out on the steps of City Hall, just issue the invitation. Win or lose, it would be such a cathartic-relief to at last engage with a human being.

 

Yours truly

 

Noel Hodson

 

 

 

From Customer Services

 

Fri 24/10/2003 15:53

 

Dear Mr Hodson

 

 

 

Further to our recent conversation, I am writing to confirm some of the details discussed.

 

 

 

According to our records we received payment for Penalty Charge Notice TL06615749 on the 10th September and this was banked on the 11th September. Due to a technical error this information was not linked to the Penalty Charge Notice and therefore the Notice continued to escalate and a Charge Certificate and Order for Recovery was sent to you.

 

 

Our IT department has investigated this and confirmed that the problem was intermittent and has now been resolved.

 

 

We would like to apologise once again for the difficulties you have experienced when dealing with Transport for London and for the inconvenience and distress you have been caused. We would like to assure you this does not represent our normal standard of service and we would apologise for the poor impression given on this occasion.

 

 

If you have any further questions, or if you need any assistance, please contact the call centre on 0845 900 1234 or e-mail customer services at customerservices@cclondon.com.

 

 

Thank you for contacting Transport for London.

 

 

Yours sincerely

 

 

Sharon Corry

 

Customer Services Manager

 

E-mail: customerservices@cclondon.com

 

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From: Noel Hodson [noelhodson@btconnect.com]

Sent: 24 October 2003 15:28

To: kevin.mcginty@lslo.x.gsi.gov.uk

Subject: FW: Fisticuffs at City Hall & Trial by Computer

 

To The Legal Secretariat to the Law Officers

      Attorney General's Chambers - 24th October 2003.

 

Dear Sirs,  I have mailed/posted my letter dated today (first item below) to you and asked that you consider reviewing the procedures whereby public/private agencies such as CAPITA and TfL and City Hall are given control over County-Court-Bulk-Centres. I was apparently tried without notice and found against, by a computer system alleged to be in Northampton. If you do look into these procedures, I thought you would find my file to date useful - and reproduce it below. - Yours truly - Noel Hodson

 

Noel Hodson

Tel 00 44 (0) 1865 760994

Business Projects Manager

Telework Consultant

OXFORD OX3 7PJ, UK

http://www.noelhodson.com

 

 

-----Original Message-----

From: Noel Hodson [mailto:noelhodson@btconnect.com]

Sent: 24 October 2003 13:28

To: P. Toynbee@Guardian. Co. Uk

Cc: CustomerServices@cclondon.com

Subject: Fisticuffs at City Hall & Trial by Computer

 

 

Copy Polly Toynbee.

 

 ******************************   posted/mailed 24th October 2003.

Mr Ken Livingstone

Mayor of London, City Hall

Fax 020 7 983 4057 

 

TfL

Bob Kiley, The Commissioner

Transport for London

Windsor House, 45 Victoria Street

 

CC Polly Toynbee – The Guardian.

CC Rt. Hon. Andrew Smith MP.

 

cc. CAPITA – 71 Victoria Street

Rod Aldridge Chairman

P R M Pindar, CEO

& Coventry Call Centre.

Capita references                     

TL06615749

TL06619648

 

 

24th October 2003.

 

Dear Mr Livingstone.

 

YOUR COMPUTERISED “BULK CENTRE” COURTS & MY REACTION.

 

I refer you to previous communications since August including Forms, letters, e-mails and phone calls. You may recall that your office has admitted acting in error from the outset.  

 

Despite several contrary promises from the Congestion Charge service, which you fund with tens of millions of pounds of public money, I received a Capita computer notice yesterday 23 Oct. headed “Order of Recovery of Unpaid penalty Charge” “CONGESTION CHARGING” “TRANSPORT FOR LONDON.” This informed me, contradicting a letter from TfL dated 7 October, that my case had been tried (without notification and in absentia) at Northampton County Court, Bulk Centre on 16th October and “an order to recover a penalty charge has been made against you … £45.” On telephoning I learned that I have 21 days to lodge my Statutory Declaration (appeal) or the debt will be collected by Bailiffs. On filling out your Form I realised that “The Statutory Declaration must be signed before a commissioner for oaths…” I must expend a more of my time and money simply to assert my right to plead Not Guilty, after I have been judged to be Guilty by a computer in a “bulk-court-centre”. I am not prepared to comply to this latest twist in the scam you have devised to bully and harass people into paying erroneous demands. I made it clear I wanted to personally appear in any court case. You have robbed me of my legal rights to attend.

 

On attempting to speak with you, or any responsible officer, either at Capita Coventry, TfL, Capita HQ, or City Hall I am forced into endless loops of auto-systems, canned music and pre-scripted, powerless juniors. All the managers are unavailable, you are never at work. After another three hours, yesterday, of being spun on this deliberately contrived merry-go-round, and becoming increasingly enraged, one junior told me that Capita draws its powers to treat me like a criminal from the Road Traffic Act 1991. Does the UK really have County Court, Bulk Centres to process delinquent Subjects? Or is Capita inventing them to increase profits?

 

If the former, then Parliament must intervene and I ask my MP Andrew Smith to take up this and other similar cases to change how Court powers are delegated to public/private agencies such as you have created; if the latter, then Capita (£1 billion income) should be sacked and forced to pay substantial compensation to abused Subjects.

 

Why bother? The Civil Liberties issues are paramount. This is Kafka’s The Trial and Orwell’s 1984 chillingly realised. Capita and TfL are employing advanced telecommunications systems against the public and have subverted the justice system, the County Courts, to their own ends – to squeeze as much money from the public as possible, right or wrong. The first standard Form I received demanding £120 (in error) includes terrifying banners such as “IF YOU DO NOT PAY, TRANSPORT FOR LONDON, TfL, WILL REGISTER THE OUTSTANDING BALANCE AS A DEBT AT THE COUNTY COURT. A WARRANT WILL THEN BE ISSUED TO BAILIFFS TO RECOVER THE PAYMENT.”  What impact do you think this has on, for example, a timid, ordinary person who has accidentally strayed into your bullying system?

 

Aware of my very great anger that she heard me express over the telephone, of the huge damage that a C.C. J. (County Court Judgement) will do to my credit rating and her credit rating at the same address, and of the repeated formal threat that large men will arrive at our home, break down the door and take her furniture away, my wife is telling me to pay the fine or get out of the house for good. My business colleagues say “It’s cheaper to pay the crooked bastards.”  If I die of apoplexy in the meantime, I hope my wife does summon-up the courage to “Fight City Hall” and sue you cynical, capitalist sociopaths to the last penny.

 

Sharon Corry, Customer Services Manager, called me yesterday, she said from your (Capita’s) Coventry centre, to assure me that the errors would be cancelled, and the Forms and threats withdrawn. She also promised to email that to me – but has not yet done so. We shall see if this promise is yet another cynical lie from your subcontractors. However, The CCJ damage to our credit ratings may already be done, via more auto-computer systems – and I reserve my right to claim full compensation and for the damage to our health and happiness this is causing. Should we suffer further distress I will personally let you know, at your business and personal addresses. As any visiting Bailiffs, I’m assured by you, will be acting in error; do inform them that I will defend our property to the best of my ability. I leave you to judge how very angry your threats have made me.  If you would like to give way to your own well publicised pugilistic tendencies and slug it out on the steps of City Hall, just issue the invitation. Win or lose, it would be such a cathartic-relief to at last engage with a human being.

 

Yours truly

 

Noel Hodson

cc - The Legal Secretariat to the Law Officers, Attorney General's Chambers.

 

Noel Hodson

Tel 00 44 (0) 1865 760994

Business Projects Manager

Telework Consultant

OXFORD OX3 7PJ, UK

http://www.noelhodson.com

 

*******************************************

Text of a letter from TfL to Noel Hodson dated 7 October 2003.

 

from - letterheading

 

Street Management

Windsor House, 42-50 Victoria St

SW1H OTL Tel 020 7 343 5000

www.tfl.gov.uk

 

Our Ref: CCHold1

 

Mr Noel Hodson

14 Brookside

OXFORD OX3 7PJ

 

7 October 2003

 

Dear Mr Hodson

 

CONGESTION CHARGING

 

Thank you for your recent letter regrading congestion charges.

 

As your letter raises operational issues it has been passed to Transport for London's congestion charging Operations Team, to carry out a detailed review of the issues you have raised. Once this has been completed a full response will be sent.

 

Yours failthfully

 

E - Nicholas

Programme Assistant

Programme Office

Congestion Charging

Transport for London.

 

          MAYOR OF LONDON.

 

******************************************

From Noel Hodson 6 Oct 03.

 

To:

Sharon Corry   

Customer Services Manager  

Email :  customerservices@cclondon . com  

MAYOR OF LONDON

Transport for London 

Congestion Charging

 

PO Box  2985

Coventry CV 7 8 ZR

 

6th Oct 03

 

Thank you for your letter reproduced below. 

 

 It seems perverse of you that while you employ auto-cameras, car tracing computers, auto-threatening-letters systems and the latest advanced computer technologies, you are incapable of communicating by telephone, email or fax. 

 

You may not "be allowed" (by whom?)  to accept or send communications other than by surface-mail, but if Lord Hutton, sitting in the High Court, accepts emails in evidence on such serious matters as the death of a senior civil servant and weapons of mass destruction, surely it is a court's decision on whether my emails and your electronic responses are to be accepted as evidence when this matter comes to court.  Unless Ken Livingstone, Mayor of London has also assumed the roles of Attorney General, judge, jury and executioner.

 

 I am not suggesting you discuss "the penalty notice" by email - just your bookkeeping error.

 

Having reluctantly become familiar with your systems from City Hall, through TfL to Capita, it seems you have designed them to be as unhelpful, irritating, time consuming and obstructive as possible, with the simple and crude aim of discouraging all and any drivers from entering The Zone, and of bullying ordinary law abiding visitors into paying "fines" irrespective of their legitimacy, to meet the widely reported £50M deficit you are facing.

 

In addition to my earlier complaints (below), I add a fourth, that I consider your and your agents' needlessly threatening demands for more money from me and my wife to be frivolous and mischievous, destined to waste the court's time and my time and costs. Please be on notice that I will be countering any case you take to court and will be counter-claiming. So please advise me in good time of any court dates.

 

I repeat that you could choose to resolve this matter by simply allocating my cheque against the alleged offence. It would take you a 3 minute phone call. 

 

Noel Hodson

Tel 00 44 (0) 1865 760994

Business Projects Manager

Telework Consultant

OXFORD OX3 7PJ, UK

http://www.noelhodson.com

    

 

  * * * * * * * * *  

Transport For London

Our ref :  413502

 

Mr Noel Hodson

 

Transport for London 

Congestion Charging

 

PO Box  2985

Coventry CV 7 8 ZR

Phone  0845 900 1234

Minicom  020 7649 9123

  www . cclondon . com  

4 th October  2003 

Dear Mr Hodson,

Central London congestion charging  -  413502 / ZP  

Thank you for your recent enquiry .

 

As the issuing of a Penalty Charge Notice forms part of a legal process, we are not allowed to discuss the Notice verbally .   All comments, enquiries and representations / appeals regarding the Notice must be made in writing and must be signed

Thank you for contacting Transport for London .  

Yours sincerely

  

Sharon Corry   

Customer Services Manager  

Email :  customerservices@cclondon . com  

MAYOR OF LONDON

 

*********************************

2nd October 2003.

 

Dear Ms Corry

 

The first point of my complaint is that your notices create a burdensome legal process where none is required. Capita told me they had my cheque (for £80 when I need only pay £40) but in error had not posted it and so issued a £120 demand. If we are put to expense, hearings and anxiety to correct an admitted clerical error, we will sue for costs and damages.

 

The second point of my letter is that the standard notices are needlessly and overly hostile, aggressive and frightening. They are indiscriminate bullying tactics that should not emanate from a British bureaucracry.

 

The third point you may like to feed back to Ken Livingstone, City Hall, TfL and the directors of Capita - is that you ought to be flexible - only a lunatic would imagine that your efficiently designed collection system has anticipated all contingencies - where is the humanity that ought to be controlling the machines?

 

If you persist in relying on rigid-auto-systems over this matter, I will have to visit the responsible people, in an attempt to introduce some sanity through human contact - and charge you for my time and costs.

 

You can easily dispose of this matter by telling me the cheque has now been posted and the Capita Notices cancelled.

 

In my wife's case you should track the telephone evidence she has already taken the trouble to obtain and posted to Capita with a letter - only to be ignored and have them lose it (they claim), which clearly shows she was connected to your unpleasant operative 3 or 4 minutes before the midnight deadline - and you could accept that you are in the wrong and cancel that legal process also. If you wish to persist with both erroneous processes then presumably you are prepared to pay our costs and compensation.

 

Should you proceed in the meantime in my case to County Court - my lawyer tells me the loss of credit rating would be disastrous - requiring 7 figure compensation.

 

The choice of whether to go to war or sort this out with one or two inexpensive phone calls - is yours.

 

Yours truly.

 

Noel Hodson

Tel 00 44 (0) 1865 760994

Business Projects Manager

Telework Consultant

OXFORD OX3 7PJ, UK

http://www.noelhodson.com

 

cc by fax to Ken Livingstone, Mayor of London.

 

*******************************************

 

2nd October 2003.

Our Ref: 411463/NS

 

Dear Mr Hodson

 

Thank you for your recent enquiry.

 

As the issuing of a Penalty Charge Notice forms part of a legal process, we are not allowed to discuss the Notice verbally.  All comments, enquiries and representations/appeals regarding the Notice must be made in writing and must be signed.

 

Thank you for contacting Transport for London.

 

Yours sincerely

 

Sharon Corry

Customer Services Manager

 

 30 Sept 03

Open letter to Capita and TfL

 

Sirs

 

My wife and I are coincidentally and separately subject to your hostile, aggressive and anonymous attempts to bully us into paying more money, that is in fact not due to you.

 

TL06615749 - You acknowledge that you have received my £80 cheque, but not credited it. Due to this error on your part you are now pursuing me for £120 with threats. (your letter dated 25th September).

 

TL06619648 - On 20th August 03 my wife telephoned before midnight to pay a £5 (or £10) charge but your sullen operative refused to take her credit card details and accept payment. She obtained the telephone record and posted this to you - but you lost it. She has paid the fine you imposed - and we want the money back. I do not like anonymous clerks demanding money with threats, from my wife.

 

I have tried to speak with a manager at your offices to get these two errors corrected but you have no managers available. I have tried to put matters in writing and fax to you - but you claim to have no fax. I have spoken with several people at City Hall. I attach my faxed letter to Ken Livingstone. Equally, it may be necessary to visit you in Coventry and meet with your directors and operatives.

 

You might like to (A) do the bookkeeping to correct our two cases - and (B) redesign your hostile systems and attitudes before City Hall revokes your contract to treat the public like sewer-rats.

 

Just because auto-bullying can be done with computers and advanced telecoms, does not mean it should be done.

 

Please advise when these matters are corrected and closed - or let us know if not; so we can take appropriate actions.

 

Yours in anger and distress.

 

Noel Hodson

 

**************************************************

30th Sept 2003.

 

Letter to Ken Livingstone.

 

Noel Hodson

14 Brookside

OXFORD OX3 7PJ

Tel 01865 760994 Fax 769384

noelhodson@btconnect.com

 

30 September 2003.

Mr Ken Livingstone

Mayor of London, City Hall

Fax 020 7 983 4057                                                        references     TL06615749

                                                                                      TL06619648

 

Dear Mr Livingstone.

 

People who live in glass houses should not throw stones.

 

I am exceedingly angry at the culture of violence you have created and visited on our home. I sent money for your election campaign and I am neutral on the role of congestion charging. I am a sixty year old law abiding pacifist. But I never could abide a bully.

 

If, as your earlier bullying letters to my wife and, this morning, to me threaten, you commit us to County Court, ruining our credit ratings, and attempt to have bailiff’s invade our home, be on notice, Mr Livingstone, that I reserve the right to protect my wife from the fear you seek to instil, to defend our property and to obtain full compensation. This matter is already affecting my wife’s and my health.

 

You have launched both your needlessly aggressive attacks on us in error. Keeping us under ever escalating threat, your secretly bunkered officers, imagining they will remain anonymous, demand that we spend more time and money demonstrating their errors, in writing, with a file of evidence. When we write we are ignored. When we telephone we are endlessly looped through banal and careless systems. When we telephone City Hall, your officers deny responsibility and claim that no-one has any power to right these self-evident wrongs. 

 

The only step now open to me, it seems, to remind you that Big Brother is not yet in power, is to camp in City Hall and voice my complaints to your receptionists, employees, visitors – and to you if you dare to appear - and recruit other disaffected subjects to join the protest. The pacific alternative is simple; give me the telephone number of the computer operator bookkeeper who can in a moment correct the errors and thus cancel your auto-threats and close the matter without further cost. If you hope to win another election, I strongly advise that you change these very hostile standard practices. We are not criminals. Get it sorted.

 

Yours truly

 

Noel Hodson

 

********************************************

 

Extract from WEB Site - 6 Oct 03.

 

The Capita Group Plc is one of the largest, and fastest growing, professional support services organisations in the UK. Capita provides an integrated range of white collar, professional support services on long-term contracts across Local Government; Central Government; Education; Private Sector and the Health Sector in the UK.

 

We aim to improve service quality on behalf of our clients and to reduce their costs of delivery. The services we provide are essential to the smooth running and success of our clients’ operations.

 

Capita

 

Administers shareholder communications to 6 million shareholders on behalf of nearly 1,700 corporate clients;    

pays out £15 billion in dividends and takeovers;    

produces nearly 14 million payslips;    

fills over 13,300 client vacancies;    

provides management information software to 23,000 UK schools and 158 LEAs;    

handles 750,000 household, motor and travel claims, dealing with 3 million helpline calls;    

deals with 21 million contacts via 11 call and contact centres;    

provides income and cash receipting software to 220 local authorities.

With over 17,000 people working across a network of over 200 sites, the Capita Group Plc is quoted on the London Stock Exchange and has a forecast turnover of £1075 million for 2003.

 

 Our strength is our ability to draw on a wide base of professional expertise to generate, and successfully implement, tailored Services. Capita’s ability spans leading edge customer service, HR services, IT and strategic support; software services and property consultancy.

 

Contact Us

For general information please contact:

 

Group Marketing

71 Victoria Street

London

SW1H 0XA

 

Tel: 020 7799 1525

 

Fax: 020 7799 1526

 

e-mail: marketing@capita.co.uk

 

For shareholder information please contact:

corporate@capita.co.uk

 

 Rod Aldridge OBE - Executive Chairman £478K - 2,078

 PRM PIndar CEO - £437K - 2,078

 

PM Doyle (Dan Doyle?) £299K - 4,326

GM Hurst £292K - 0

 

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PEB Cawdon £27K

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